Atlassian IDE Connectors : Collecting Usage Statistics for the Eclipse Connector

By default, the Atlassian Connector for Eclipse will collect information on the usage of the connector and send the information to Atlassian. We collect and analyse this information to better understand the usage of the connector, so that we can continue to develop a better product that meets your needs. You can choose to enable or disable the collection of information at any time.

On this page:

Enabling or Disabling the Collection of Information
Submitting the Usage Data Manually
Information Collected
Mechanism Used to Send Information
Another Way to Send Feedback

Enabling or Disabling the Collection of Information

We understand, of course, that some people do not wish to have any information collected from them. You can enable or disable the collection of information at any time, and set other preferences.

To set your usage data preferences,

In Eclipse, open the 'Window' menu and select 'Preferences'.
Open the 'Atlassian Connector' folder.
Select 'Usage Data'.
Uncheck 'Enable logging to' to disable monitoring

Screenshot 1: Configuration preferences for usage data collection

Submitting the Usage Data Manually

You can choose to submit your usage data manually, rather than allowing automatic submission.

To submit usage data manually, press "Upload Usage Data Submission" button visible on the above screenshot.

Screenshot 3: Submitting the usage data manually

Information Collected

We track general events in Eclipse, such as when you open a task, open a Bamboo build, open a Crucible review, get the Bamboo build details, get a FishEye resource link, get Bamboo build output, and so on.

We store things like:

Event start and end dates.
Event originator, such as the workbench window, command, toolbar, etc.
Event name — usually the class name of the handler.
Task type (jira, bamboo, etc), for tasks opened by the user.

The information we collect is anonymous and cannot be used to identify you. Private information, such as task key and title, is obfuscated by default. If you choose not to obfuscate data, the information collected will include things like task key, task title, and in some cases a partial path name.

Mechanism Used to Send Information

The connector collects the information in a monitor-log.xml file, located in your Eclipse workspace directory as specified in your configuration settings (see above). The connector sends the data to Atlassian as a zipped XML file, periodically at the time interval specified in your configuration settings (see above).

Another Way to Send Feedback

Even if you decide not to send usage data through to us, we would still appreciate any feedback, comments, or suggestions you may have via our JIRA issue tracker or Atlassian Answers forum.